Merchento collects personal information directly from you, which may include information about your:

  • Name
  • Email addresses
  • Phone numbers
  • Physical and postal addresses
  • Date of birth


We collect your personal information in order to:

  • correctly identify people who have completed training and registration as Approved Users of Vespex®; and
  • to be able to interact with our customers for the purpose of normal sales and shipping processes; and
  • to occasionally provide our customers with information relating specifically to the products and services we provide.


Our database of customer information and register of Approved Users of Vespex® is kept secure and is only available to specific members of staff with a legitimate need to access that information.


Providing some information is optional. If you choose not to provide your name and contact details, we'll be unable to sell you some products (including Vespex®), and will not be able to issue tax invoices, ship products to you, or to contact you with any information pertaining to the products or services we provide.


If you choose not to enter date of birth information at the time of registering to be an Approved User of Vespex we'll be unable to complete the formal registration process.


You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us by:

  • E-mail
  • Phone: +64 3 539 0508
  • Mail: PO Box 2256, Stoke, Nelson 7041



© Copyright Merchento Ltd 2020

Phone   +64 3 539 0508